Pets Plus at 4450 East Black Horse Pike, Mays Landing in Hamilton Township, New Jersey

Customer Reviews about Pets Plus

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  I have worked at Pets Plus for two years now. I would just like to say that this store and its employees go above and beyond to care for its animals as well as our customers animals. We are here to help in any way we can. Since we have become an adoption center, I have personally helped to impact and change close to 200 dogs lives who would have been euthanized if not for this second chance... Which is really all we care about. If you are interested in adoption please contact us via phone, facebook, or email and I will do everything in my power to change your life with the help of a fur-baby. If you have any questions about your animals diet please stop in and speak with our knowledgeable professionals. It took me close to 6 months to find a well balanced diet, grain and gluten free to help my boxer with food allergies. With the largest selection of all natural pet food in south jersey, we have the products to help every dog/cat. Guaranteed.
  October 11, 2017

  by Christy Clauss
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  Went in here over a month ago to look at the cats and fell in love with one. Was told he had mites and we had to wait for it to clear up and him to be fixed but we put in our application and were willing to wait for that as we were told it should be in less than 2 weeks. I came in the next week with proof of residency and asked if we had been aproved as i was told they would call to let us know and the proof of residency could be brought in the day we take him home. They said "oh we wont call until you bring in that proof" so if i hadnt decided to bring it in they never would have called. Next time i came in i was told it wasnt mites it was an upper respiratory infection from getting fixed and we would be contacted at the latest on the 12th of july (we put the application in late june around the 27th i believe) i even wrote the date on the calender bc my kids were so excited about it. After work on the 13th i called to see what was going on and an employee who seemed to have an attitude about my calling told me they would call if/when they were ready and then hung up on me. 30 minutes later i get a call back saying the feline aids/leukemia test came back inconclusive and they had no more tests so he would have to wait til that weekend to be tested and we would know at the latest on monday. At this point my husband and i decided to focus our efforts elsewhere because we felt as if we were being strung along and given different answers every time we called or went in and the situation was being horribly mismanaged. Today (july 27) we recieved a call saying the cat was available to go home now a month later... The woman i spoke to told me he couldnt have the test on the 13th bc of the infection. When i asked why it took 2 weeks her response was well i was on vacation. Im not one to fault anyone their time off but dont you think we deserved a phone call letting us know that we wouldnt find out the results that weekend as we had been previously told of why we were told that the test was inconclusive? We adopted from this location 10 years ago and loved the service we recieved 10 years ago and loved the cat we got there until she passed away. The management of the adoptions are a far cry from what it was and is a huge disappointment. I dont trust that anyone has a clear picture as to the health of the animals there because of the communication or lack thereof or maybe i should say miscommunication seeing as every time i spoke to them it was a new problem. I really hope that cat finds a good home but i will not be spending money on a pet there as the staff seem ignorant as to what is going on.
  June 06, 2017

  by Meghan Croll

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About Pets Plus in Hamilton Township